Refund policy

Terms & Conditions 

Rental Period:  All equipment is rented out for a 24-hour period.

Returns:  Equipment must be returned within 24 hours from the time of rental. Late returns will incur an additional fee equal to the daily rental rate.

Refunds & Cancellations

• Cancellations made at least 24 hours before the rental period begins will receive a full refund.
   
• Cancellations made less than 24 hours before the rental period begins will be charged 50% of the rental fee.

Damaged Equipment:
 - If the equipment is found to be faulty upon inspection at the time of return, and the fault is due to the renter’s usage, repair or replacement costs will be deducted from the security deposit

 - If the equipment malfunctions due to no fault of the renter, a full refund will be issued, and we will work with you to provide a replacement as quickly as possible.

Satisfaction Guarantee:
   - If you are not satisfied with the equipment for any reason, please notify us within the first hour of the rental period. We will either provide a replacement or issue a full refund, depending on availability and your preference.

Customer Service:

Our team is dedicated to ensuring a seamless rental experience. If you encounter any issues, please contact us immediately, and we will do our best to resolve them promptly.

Thank you for choosing Celebrationsandco for your rental needs !